Support & Maintenance Services

Your Systems Don't Stop Working. Your Support Shouldn't Either.

Unplanned downtime costs warehouses 5% to 20% of their productive capacity—every year. Small problems become expensive emergencies.

Schedule a System Assessment

Large warehouse interior with rows of steel pallet racking

Advanced warehouse automation and material handling equipment

Aerial view of warehouse operations and logistics center

After Precision Support & Maintenance

We keep your racking, conveyors, and warehouse systems running with regular inspections, proactive maintenance, and rapid-response support when you need it.

Result Labels:

Issues caught before they fail
Inspection-ready documentation
Scheduled maintenance that fits your operation
Someone to call when it matters

We built it

*

We stand behind it

*

We keep it running

*

We built it

*

We stand behind it

*

We keep it running

*

We built it

*

We stand behind it

*

We keep it running

*

Inspections that actually protect you.

OSHA recommends annual rack inspections. But a clipboard walkthrough isn't protection—it's paperwork. Our inspections are conducted by professionals who understand load ratings, structural integrity, and what damage actually means.

We identify issues before they become failures, prioritize repairs by risk level, and give you documentation that demonstrates compliance—not just checks in boxes.

Schedule an Inspection

Maintenance that prevents problems.

Every dollar spent on preventive maintenance saves up to five dollars in emergency repairs. That's not a guess—it's documented across decades of maintenance research.

We offer scheduled maintenance programs for racking systems, conveyors, mezzanines, and automation equipment. You pick the frequency. We handle the work, the documentation, and the parts.

Get the Job done with Precision

Rated 4.9/5 from 500+ warehouse clients

Comprehensive Support for Everything We Build

From annual inspections to emergency repairs, we maintain the warehouse systems that keep your operation running.

Warehouse storage optimization with efficient racking layout

Inspection and quality assurance magnifying glass icon

Pallet Rack Inspection Services

Professional inspections compliant with OSHA guidelines and RMI standards. We assess structural integrity, identify damage, verify load capacity, and provide prioritized repair recommendations with full documentation.

Customer support and service assistance icon

Rack Repair & Replacement

Damaged uprights, bent beams, missing safety clips, compromised anchors—we repair or replace components using manufacturer-approved parts. Quick turnaround, minimal disruption, engineered repairs that restore full load capacity.

Distribution warehouse with organized inventory systems

System settings and integration configuration icon

Conveyor & Automation Maintenance

Preventive maintenance for conveyor systems, sortation equipment, and automated storage systems. Regular servicing keeps equipment running efficiently, reduces unplanned downtime, and extends system lifespan.

Warehouse consulting and design planning session

Safety shield and protection compliance icon

Safety Equipment & Guards

Column protectors, rack guards, end-of-aisle barriers, safety netting—we supply and install protection equipment that prevents damage before it happens. Reduce maintenance costs by stopping forklift impacts.

Warehouse automation technology and integrated systems

Compliance Documentation

Load capacity labels, inspection reports, corrective action logs, training records. We provide the documentation you need to demonstrate OSHA compliance and pass audits confidently.

Workers consulting blueprints during warehouse system installation

Safety warning and hazard prevention icon

Emergency Response Service

When systems fail, you need help now—not next week. Our emergency response team provides rapid assessment, temporary solutions to keep you running, and permanent repairs scheduled around your operation.

Get a Maintenance Quote

Comparison Table

What Real Support Looks Like

There's a difference between having a vendor you can call and having a partner who's watching your systems.

Inspections

Professional engineer-level assessment

Basic visual walkthrough

Documentation

Full compliance records, prioritized action items

Basic visual walkthrough

Repair Quality

Manufacturer-approved components, engineered repairs

Whatever parts are available

Response Time

4-hour average emergency response

Days to schedule a visit

Proactive Monitoring

Scheduled and confirmed before installation

Wait for you to call with problems

Systems Knowledge

We know your facility—we built it

Learning your setup on every visit

Didn't Buy From Us?
We'll Still Support It.

Whether we installed your systems or someone else did, we provide inspection, maintenance, and repair services for racking, mezzanines, conveyors, and warehouse automation. If it's in your warehouse, we can maintain it.

Request a System Assessment

common questions

Frequently asked questions

How often should pallet racking be inspected?

OSHA recommends at least annual inspections, but the right frequency depends on your operation. High-traffic facilities with frequent forklift activity may need quarterly or even monthly inspections. Low-traffic storage areas might be fine with annual checks. We'll assess your environment and recommend an appropriate schedule.

What do your rack inspections include?

A comprehensive assessment of structural integrity: uprights, beams, bracing, anchors, base plates, and connections. We check for damage (dents, bends, rust, cracks), verify load capacity compliance, assess floor conditions, and review safety equipment. You receive a detailed report with photos, prioritized recommendations, and compliance documentation.

Are your inspections OSHA compliant?

Yes. Our inspections follow OSHA guidelines and RMI (Rack Manufacturers Institute) standards. We provide the documentation you need to demonstrate compliance—inspection reports, load capacity labels, corrective action logs. When OSHA or your insurance auditor asks, you'll have answers.

What if the inspection finds problems?

We provide a prioritized repair plan—immediate safety concerns, near-term repairs, and items to monitor. We can complete the repairs ourselves using manufacturer-approved components, or you can address them with your own team. Either way, you'll know exactly what needs attention and in what order.

What maintenance programs do you offer?

We offer flexible maintenance agreements tailored to your systems and operations: quarterly, semi-annual, or annual inspection schedules; preventive maintenance for conveyors and automation equipment; on-call repair services with priority response; and comprehensive programs that combine all of the above.

What types of equipment do you maintain?

Pallet racking systems (selective, drive-in, push-back, cantilever, pallet flow), mezzanines and work platforms, conveyor systems, sortation equipment, automated storage and retrieval systems, and associated safety equipment. If it's material handling infrastructure, we can maintain it.

How does preventive maintenance save money?

Research consistently shows that every dollar spent on preventive maintenance saves up to five dollars in emergency repairs. Scheduled maintenance reduces unplanned downtime (which costs 5-20% of productive capacity), extends equipment life by 15-20%, and prevents minor issues from becoming major failures. It also keeps you OSHA compliant.

Do you provide maintenance for systems you didn't install?

Yes. Whether we installed your racking or someone else did, we provide inspection and maintenance services. We'll assess your existing systems, identify any issues or concerns, and develop a maintenance plan appropriate for your equipment and operation.

What is your emergency response time?

Our average emergency response time is four hours for customers with maintenance agreements. We prioritize emergencies that affect safety or halt operations. For non-emergency repairs, we typically schedule within 48 hours depending on parts availability.

What types of repairs do you perform?

Upright replacement, beam repair and replacement, anchor remediation, safety clip replacement, base plate repair, bracing repairs, and structural reinforcement. We use manufacturer-approved repair kits and components—no improvised fixes that compromise structural integrity.

Do you carry spare parts?

We maintain inventory of common repair components and safety equipment. For specialized or less common parts, we have direct relationships with manufacturers and distributors that allow us to source quickly. We'll never leave you waiting weeks for a repair because of parts.

What happens if you find damage that's immediately dangerous?

We unload the affected area, clearly mark the hazard, and provide same-day repair or temporary bracing to restore safety. We document everything and communicate immediately with your team. Safety issues are never left unaddressed.

Your Systems Don't Stop Working. Your Support Shouldn't Either.

Didn't Buy From Us? We'll Still Support It.

Didn't Buy From Us?
We'll Still Support It.